What can you expect throughout the claim process?

  • 1

    Contact an administrator as soon as your item requires repair by accessing the claims portal above or calling 1-877-308-8071.

  • 2

    Provide protection plan details and proof of product purchase, as well as a description of the repairs needed to get your claim authorized. (If you’ve registered your purchase, we’ll already have much of this information on file!)

  • 3

    Receive a Repair Order explaining whether your product will be repaired on-site, sent to a repair facility, or replaced.

  • 4

    Follow the instructions that come along with your Repair Order to complete the process!

Have Questions About Registering or Claims?

Your question is likely already answered in our FAQs